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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aaliyah Anderson

October 10, 2025

5  out of  5
rating by Aaliyah Anderson
"Melanie helped me and my roommate out with such ease! She got us a good Rental policy and Set us up in less that 20 minutes!! 10/10 recommended"
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Rochelle Graves

October 7, 2025

5  out of  5
rating by Rochelle Graves
"Very friendly and efficient customer service! Reasonable rates for renter's insurance and auto! They were able to save me $100's per month over Liberty Mutual! Melanie is so friendly, knowledgeable, and provides superp customer service! I highly recommend for all of your insurance needs!"
We responded:
"Thank you, Rochelle, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! "
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Stanisha Liggons

September 30, 2025

5  out of  5
rating by Stanisha Liggons
"Melanie was so nice and patient with me. She was informative and was able to set me up with renters insurance. She was knowledgeable about renters policies and even got me a quote for car insurance. She did everything she said she would and she did it well. Thank you"
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Tayana Fluellyn

September 29, 2025

5  out of  5
rating by Tayana Fluellyn
"Melanie was AWESOME!! Quick and to the point! She was very kind."
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Jeff Taylor

September 20, 2025

5  out of  5
rating by Jeff Taylor
"Kathy was so very helpful with my questions I asked her. She was so very nice to me and we got all of my questions answered and done. Tell her thank you so much for helping me."
We responded:
"Thank you, Jeff, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Kathy always puts our customers first. "
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Patti Snyder

September 15, 2025

5  out of  5
rating by Patti Snyder
"I have been with State Farm and Brian for a very long time. They are always helpful and have taken great care of me. Ginny is amazing, and now I have had the opportunity to work with Kathy…she is awesome too. Great service here.. my only complaint is that I wish it wasn’t so expensive."
We responded:
"Patti, we thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor!"
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Gage

September 9, 2025

5  out of  5
rating by Gage
"Very quick, efficient, and no hassle switching to State Farm. Recommend this customer service 10/10"
We responded:
"Gage, we are grateful for your generous feedback. Our team values your confidence in us to handle your insurance policies."
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Stephen Gilmore

August 15, 2025

5  out of  5
rating by Stephen Gilmore
"Incredibly helpful and kind! Easy to work with and took care of everything quickly. Great people!"
We responded:
"Stephen, thank you for the five stars! We appreciate you!"
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sylvia panos

July 17, 2025

5  out of  5
rating by sylvia panos
"Melanie was great and saved me close to $100 a month on my car insurance by switching from Progressive! Also very prompt and knowledgeable!"
We responded:
"Thank you, Sylvia, for your positive feedback and for acknowledging the excellent assistance from Melanie! We greatly value your support and feedback."
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Shelby

July 10, 2025

5  out of  5
rating by Shelby
"Melanie was great!"
We responded:
"Shelby, thank you for the five stars! We appreciate you!"
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Justin Cox

July 8, 2025

5  out of  5
rating by Justin Cox
"Melanie was extremely easy to work with. I called in as suggested by my new apartment complex, and I was all set up with my insurance policy in less than 10 minutes at a rate that was less than I even hoped for. Along with all of this, Melanie made sure that my policy met the needs of my apartment complex before confirming. I truly appreciate the quick & thorough, help with a task that I was prepared to put away a little more time for."
We responded:
"We are overjoyed by reviews like this, Justin! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
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Sam Misirly

July 7, 2025

5  out of  5
rating by Sam Misirly
"Super easy to work with and very nice people, made getting insurance for my apartment quick and easy!!"
We responded:
"Sam, thank you for the five stars! We appreciate you!"
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Jack Lynch

July 1, 2025

5  out of  5
rating by Jack Lynch
"I was tired of paying more than three times what I was paying with State Farm for my last insurance so I went shopping around. Melanie got ahold of me and got me a policy right away that was not only much more affordable, but offered more coverage. I am beyond grateful and pleased. She was very kind and caring. Thank you Melanie"
We responded:
"Jack, we thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor! "
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Dessa Zetko

June 24, 2025

5  out of  5
rating by Dessa Zetko
"Melanie was delightful! She helped my partner switch insurance and save loads of money. Not only was she thorough in explaining policies and rates, she was friendly and efficient. We were in and out in less than an hour."
We responded:
"We are overjoyed by reviews like this, Dessa! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
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MicHael Gorrie

June 24, 2025

5  out of  5
rating by MicHael Gorrie
"Mellony cox is amazing! Personable, extremely knowledgeable and efficient with getting my policy dramatically improved. Extremely impressed with the exceptional treatment I received from Mellony and would recommend her skill set to any and all."
We responded:
"Thank you, Michael, for your positive feedback and for acknowledging the excellent assistance from Melanie! We greatly value your support and feedback."
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Bill Dwyer

June 23, 2025

5  out of  5
rating by Bill Dwyer
"Cody Humston at Brian Arends State Farm provided quick and thorough service for my auto policy change when I bought a new car. I highly appreciate his help and recommend him to everyone who needs a great resource in the insurance business!!!"
We responded:
" Thank you, Bill, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Cody always puts our customers first. "
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Carly Metz

June 23, 2025

4  out of  5
rating by Carly Metz
"Good pricing and service"
We responded:
"Thank you, Carly! We appreciate you!"
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James Gore

June 23, 2025

5  out of  5
rating by James Gore
"I asked for a quote online from State Farm, Melanie gave me a call. She was so helpful, very friendly, and new her stuff. Will be switching over everything to her and the agency. Thanks Melanie!"
We responded:
"James, we thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor! "
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Ashley Temple

May 8, 2025

5  out of  5
rating by Ashley Temple
"Kathy Davis was notably helpful in getting my paperwork in to get a discount for a class 3 roof! I'd been looking at an outdated list of State Farm approved impact resistant shingles and she alerted me that our invoice showed that we should qualify based on the current list."
We responded:
"Thank you, Ashley, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Kathy always puts our customers first."
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Emily Digenis

May 6, 2025

5  out of  5
rating by Emily Digenis
"Kathy Davis exemplifies the entire work ethic of this office. She is diligent, hard working, and thorough. I have had to deal with my aging parents and their long term care policy for 3.5 years, now. I have to submit the logs from the caregivers amongst the myriad of things I have to accomplish. Kathy has assisted me every step of the way. I so appreciate her and this office for their attention to our situation!"
We responded:
"Emily, we thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor! "
Profile photo of MAGGIE WARD BIEDA

MAGGIE WARD BIEDA

April 16, 2025

5  out of  5
rating by MAGGIE WARD BIEDA
"I contacted my insurance office for a COI.. Kathy was so helpful and very fast! I'm an artist doing juried shows and had to submit proof of insurance. Very pleased with the service I received!"
We responded:
"Thanks for sharing! We’re happy to hear Kathy was fast and helpful. Glad we could support your work as an artist!"
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Suzanne Moeller

April 15, 2025

5  out of  5
rating by Suzanne Moeller
"Been doing business with State Farm for over 12 years and have made some changes recently that Kathy Davis has helped with. She is very helpful and prompt when I have questions and if she has to research my questions she is quick to get back to me"
We responded:
"Thank you for your loyalty over the years! We’re glad Kathy has been so helpful and responsive during your recent changes."
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Amber Eubank

April 11, 2025

5  out of  5
rating by Amber Eubank
"I had a really great experience with my insurance representative. Professional and helpful."
We responded:
"Thank you for the kind words! We’re glad you had a great experience."
Profile photo of lisa Long

lisa Long

April 1, 2025

5  out of  5
rating by lisa Long
"Very easy process when bundling and switching all my insurance to State Farm- thank you Maddie Milewski for your recommendation to State Farm and to Melanie Childers for making it stress-free! Highly recommend this agency!"
We responded:
"Thank you, Lisa! We’re so glad to hear the process was easy and stress-free. We appreciate your recommendation and are happy to have you with us!"
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chris morris

April 1, 2025

5  out of  5
rating by chris morris
"Melanie was very professional and kept me updated throughout the process! A+"
We responded:
"Chris, thank you for the 5-star review! We truly appreciate your support!"