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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Linda Mikkalsen

Linda Mikkalsen

March 27, 2025

5  out of  5
rating by Linda Mikkalsen
"I was recently reviewing my coverage on my vehicles and questioned coverage on a recreational vehicle that I sold last year. I called the office and spoke with Kathy and she indicated that that coverage and the vehicle had been removed from my files and I was not charged for the services the paperwork that I had reviewed was older and not applicable which was confirmed again by kathy. Very good service and very quick"
We responded:
"Thank you for your kind words, Linda! We’re glad Kathy was able to assist you quickly and provide clarity. We appreciate your trust in us!"
Profile photo of Grant Wolford

Grant Wolford

March 19, 2025

5  out of  5
rating by Grant Wolford
"Melanie and Maddie at State Farm made getting car and life insurance easy and affordable. They helped me bundle both and got me life insurance for just $3 a month! Friendly, professional, and super helpful. I highly recommend them!"
We responded:
"Thank you, Grant, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! "
Profile photo of Temple Bradley

Temple Bradley

March 12, 2025

5  out of  5
rating by Temple Bradley
"Melanie was absolutely wonderful to work with. She went above & beyond to make sure we got the best rates available. I highly recommend working with her."
We responded:
"Temple, thank you for the five stars! We appreciate you!"
Profile photo of Patrick Katchak

Patrick Katchak

March 7, 2025

5  out of  5
rating by Patrick Katchak
"Great experience dealing with Maddie Milewski and Darby Hagewood! Really super nice people!. They made the insurance buying process a breeze. Thank you!"
We responded:
"Patrick, thank you for the five stars! We appreciate you!"
Profile photo of Janet Cox

Janet Cox

March 1, 2025

5  out of  5
rating by Janet Cox
"Prompt service. Quotes and comparisons were received within hours of request. Agent (Melanie) was friendly and informative with no pressure. Answered all my questions and concerns in easily understandable terms. If you feel your current insurer rates are extremely high, I would highly recommend that you seek out quotes from Melanie with Brian Arends State Farm’s Insurance Agency."
We responded:
"Thank you, Janet, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Melanie always puts our customers first. "
Profile photo of Ken Cox

Ken Cox

February 28, 2025

5  out of  5
rating by Ken Cox
"After conversation with Melanie, she shared she thought she could provide better coverage. No high pressure. We shared our coverage needs with her. The auto and home plans she worked up for us did provide more com prehensile coverage and saved us money. Great job."
We responded:
"Ken, we thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor! "
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Mike Kroupa

February 26, 2025

5  out of  5
rating by Mike Kroupa
"Great to work with and good follow-through"
We responded:
"Mike, thank you for the five stars! We appreciate you!"
Profile photo of Andrew Bailey

Andrew Bailey

February 24, 2025

5  out of  5
rating by Andrew Bailey
"Everything was made very simple and the professionalism and courtesy by Melanie shown was phenomenal!!"
We responded:
"Thank you, Andrew, for your positive feedback and for acknowledging the excellent assistance from Melanie! We greatly value your support and feedback."
Profile photo of Michael Shunnarah

Michael Shunnarah

February 21, 2025

5  out of  5
rating by Michael Shunnarah
"Kathy, Ginny, and the team at Brian Arends’ State Farm office have always been knowledgeable, kind, and swift when updating insurance policies and responding to questions about coverage. After being a client for several years, I can attest to their professionalism and experience."
We responded:
"Michael, we thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor! "
Profile photo of Margaret Nolin

Margaret Nolin

February 20, 2025

5  out of  5
rating by Margaret Nolin
"I have had such a wonderful experience using this office for my insurance needs. Darbi has been so helpful and responsive through my several years being their customer. I highly recommend this team!"
We responded:
"Thank you, Margaret, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Darbi always puts our customers first. "
Profile photo of Eric Sittner

Eric Sittner

February 12, 2025

5  out of  5
rating by Eric Sittner
"Responded very promptly with needed paperwork."
We responded:
"Eric, thank you for the five stars! We appreciate you!"
Profile photo of Laurie Aker

Laurie Aker

February 4, 2025

5  out of  5
rating by Laurie Aker
"Always ready to serve. Excellent and knowledgeable care. We love that we can have a relationship with our agent; he knows us and cares for us personally! His staff and team have been with him for years, so we have also come to know them! “Like a good neighbor, Brian Arends, State Farm is there!!!” Thank you Amanda!"
We responded:
"Thank you, Laurie, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! "
Profile photo of Antony Hood

Antony Hood

January 29, 2025

5  out of  5
rating by Antony Hood
"Kathy Davis was very helpful in getting my claim setup. She was very professional and knowledgeable."
We responded:
"Anthony, we are grateful for your generous feedback. Our team values your confidence in us to handle your insurance policies."
Profile photo of Melissa Buie

Melissa Buie

December 19, 2024

5  out of  5
rating by Melissa Buie
"Kathy Davis was very patient and professional. She handled my policy expeditiously, and got me the information and proof I needed. Thank you so much!! I’m so satisfied with the service."
We responded:
"Melissa, thank you for the five stars! We appreciate you!"
Profile photo of Lori

Lori

December 17, 2024

5  out of  5
rating by Lori
"Kathy Davis was very helpful, pleasant and patient explaining the policies & getting the best price for me. Thanks again Kathy! 😇"
We responded:
"Thank you, Lori, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! "
Profile photo of Keven Clevinger

Keven Clevinger

December 16, 2024

5  out of  5
rating by Keven Clevinger
"Very kind and helpful with new policy."
We responded:
"Keven, thank you for the five stars! We appreciate you!"
Profile photo of Heather VanSteenbergh

Heather VanSteenbergh

December 10, 2024

5  out of  5
rating by Heather VanSteenbergh
"Kathy Davis is so amazing!! She has helped me so much!!! She is always allowing me to ask a million questions and always helps me out!!!"
We responded:
"We are overjoyed by reviews like this, Heather! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
Profile photo of Mahogany Bryant

Mahogany Bryant

December 9, 2024

5  out of  5
rating by Mahogany Bryant
"Thanks, Melanie Cox for your help last week on my policy. I am looking forward to our new partnership!"
We responded:
"We are so honored to receive your 5-star rating! Thank you for choosing us!"
Profile photo of Tim Bitter

Tim Bitter

December 6, 2024

5  out of  5
rating by Tim Bitter
"Melanie was a Breath of fresh air. She took care of my insurance within minutes. State farm lucky to have a lady so nice on there team. Thank you Melanie"
We responded:
"Thank you, Tim, for your positive feedback and for acknowledging the excellent assistance from Melanie! We greatly value your support and feedback."
Profile photo of Anna Roberts

Anna Roberts

December 5, 2024

5  out of  5
rating by Anna Roberts
"Darbi Hagewood has been the best agent for my family and I. She goes above and beyond in her work to communicate all options, ensure everything is set up for us, and keeps us updated on any changes. Highly recommend her for all your insurance needs!"
We responded:
"Thank you, Anna, for your positive feedback and for acknowledging the excellent assistance from Darbi! We greatly value your support and feedback."
Profile photo of Katelyn richards

Katelyn richards

December 5, 2024

5  out of  5
rating by Katelyn richards
"I will always recommend Brian Arends State Farm! All employees are friendly, professional, and most importantly HELPFUL with the information they provide to clients!"
We responded:
"Katelyn, we are grateful for your generous feedback. Our team values your confidence in us to handle your insurance policies."
Profile photo of Zeke Larson

Zeke Larson

December 5, 2024

5  out of  5
rating by Zeke Larson
"Brian and his team consistently deliver exceptional service, making them my top recommendation for all your insurance needs. I’ve been fortunate to work with Darbi as my agent, and she has been nothing short of outstanding. Her expertise, dependability, efficiency, and responsiveness set her apart. Every interaction with their team has exceeded my expectations, and their customer service is truly second to none!"
We responded:
"Zeke, thank you for the five stars! We appreciate you!"
Profile photo of Tom Childers

Tom Childers

December 5, 2024

5  out of  5
rating by Tom Childers
"Melanie Cox has always done a great job taking care of my insurance needs. She is very knowledgeable and pleasant to work with. Melanie has helped me with my home, auto and umbrella insurance."
We responded:
"Thank you, Tom, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! "
Profile photo of Madonna Childers

Madonna Childers

December 5, 2024

5  out of  5
rating by Madonna Childers
"Melanie Cox is very knowledgeable about insurance ce. She has been very helpful with our home, auto and umbrella insurance. She's a go getter."
We responded:
"Thank you, Madonna, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Melanie always puts our customers first. "
Profile photo of Alex Ferenbach

Alex Ferenbach

December 5, 2024

5  out of  5
rating by Alex Ferenbach
"I continue to have the best experience here! Darbi Hagewood is always willing to help me with any questions or concerns that I have. She responds quickly and efficiently and is always looking for ways to help me save money. I couldn’t ask for a better person to help me with my insurance needs!"
We responded:
"Thank you, Alex, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Darbi always puts our customers first. "